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Supported Living Service Manager - Merseyside

Package Description

Service Manager – Up to £40,000 per annum – 40 hours per week 

We are recruiting a Service Manager for our Supported Living services in Merseyside to assist the Registered Manager to plan and develop services and to formulate the appropriate strategies and procedures. As the Service Manager you will have day to day responsibility for the management of approximately 300 staff to ensure the delivery of person-centered support services provided to adults with a range of needs including learning disabilities, mental health conditions and associated complex care needs in their own supported tenancies.

You will be managing approximately 10,000 hours of Supported Living Services across the length and breadth of Merseyside and you will be registered with the Care Quality Commission as the Registered Manager.  The service is constantly expanding and you will be responsible for developing the business in your area.

We are looking for a Service Manager who:

  • Experienced at managing Supported Living services
  • Holds a QCF Level 5 in Health and Social Care (or equivalent) or committed to working towards
  • Ability to manage dispersed teams
  • Committed to supporting people to live lifestyles of their choosing
  • Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
  • Maintain accurate and clear records
  • Experience of managing budgets/finances
  • Excellent time management and organisational skills and the ability to work on own initiative
  • Able to promote and maintain independence, choice and respect
  • Good awareness of CQC legislation, updates, changes and best practice
  • Liaising with a range of stakeholders including commissioners, health professionals, social care professionals, circles of support of people we support etc
  • IT Literate

We need a Service Manager who can live our values:

  • Make every day amazing – we love to see the people we support smile, we do all we can to help the people we support get the most out of everyday
  • Celebrate Uniqueness – everyone is different, we want to you find the way to get the best out of our staff and the people we support, promoting each individuals independence, choice, dignity and privacy while putting a smile on their face
  • Fun – while the day to day things need to be done we support our staff in finding fun of getting them done, we want our homes to be happy and fun places to live and work
  • Be Brave – We encourage our staff teams to be creative and innovative in the way things are done.  We want our Managers to listen to their staff and share ideas.
  • Quality – We lead the sector on quality from the support we provide to the people we support to the training we provide to our staff. We provide an excellent induction and a sector leading training programme as well as an in house Aspiring Area Operations Manager opportunities to get you ready for the next step in your career.
  • Move Mountains – We do not shy away from a challenge.  We work with families, medical staff and stakeholders to help the people we support achieve their dreams and support our staff to progress in their career, we have an excellent record of internal promotions

Why join us as a Service Manager:

  • Salary  - Up to £40,000 per annum
  • Annual leave – 25 days plus statutory Bank Holidays per year
  • DBS Check – we cover the cost of your DBS check and annual renewal
  • Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
  • Qualifications – we can support you to obtain a range of QCF’s during your employment
  • Induction - We pay you to attend our comprehensive induction and on-going training
  • Accomplish Stars – All of our employees are stars in our eyes and do some amazing things each and every day. Our employees can be awarded with an Accomplish Star and each month, a star is rewarded with a fantastic prize
  • Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card that you will have access to as a Health and Social Care Employee
  • Long Service Awards – receive 2 weeks extra annual leave and 2 weeks’ pay for reaching 10 years’ service!
  • Health Scheme – employees can opt into paying for a cash healthcare plan through their salary. This enables employees to claim back money towards general day to day healthcare such as opticians and dentists


Apply now or get in touch on 0300 124 0117 to find out more - no agencies please 

accomplish group


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